Buyers

Item Functionality Issues

Q: The item I purchased is not working as per the demo. What should I do?

A: If you encounter errors or bugs in the item that prevent it from functioning as demonstrated, we recommend taking the following steps:

  1. Contact the author of the item immediately to inform them about the issue you are facing.
  2. Provide detailed information about the error or bug, including any error messages or unexpected behavior you have observed.
  3. The author is obligated to provide free support until the item functions properly as shown in the demo.

Q: How can I contact the author for support?

A: To get in touch with the author for support regarding the item's functionality, please use the contact information provided by the author or "Ask Question" Option. They will be responsible for assisting you in resolving any issues you may encounter.

Still have questions?

If you still have a question, you can submit a support request here. Contact Support

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